IndiGo's ground staff at Dimapur Airport in Nagaland showed exceptional care for passengers during a rainy day. A video shared on Instagram by Gloria Sangram went viral, capturing IndiGo staff holding umbrellas for passengers as they walked from the terminal to the bus.

In the video, a line of IndiGo staff members can be seen holding umbrellas, ensuring passengers stay dry despite the rain. Gloria Sangram expressed her gratitude in the caption, praising the IndiGo ground staff for their kindness during her travel to Delhi on May 28, 2024.

The video quickly gained traction on social media, amassing over 2.1 million views and numerous likes. This heartwarming act showcased the dedication and teamwork of the IndiGo team, touching the hearts of many.

This isn't the first time IndiGo has been recognized for its thoughtful gestures. In a previous incident, a video of an artist sketching an air hostess mid-flight and presenting her with the artwork went viral. The artist, Sumouli Dutta, shared the heartwarming exchange on social media, expressing her shy nature but finding the courage to gift the sketch to the flight attendant.

The flight attendant's genuine and appreciative reaction added to the warmth of the moment, highlighting the human side of air travel. These instances remind us that small acts of kindness can brighten someone's day and create lasting memories.