Customer Service  

With the rise of the integration of generative AI, TCS CEO K Krithivasan believes that advancements in AI might reduce the need of call centres across Asia within the next year. 

In a world where customer service interactions can often be mundane and routine, a recent exchange between a Zomato customer and the food delivery app's helpline has captured the attention of netizens for its unexpected hilarity. The incident, which involved a woman named Ritika mistakenly ordering food to the wrong address, quickly turned into a comedy of errors that had social media users in stitches.
 

Customer frustration boils over as the family takes drastic action over Byju's refund delay. In an age where customer service is paramount, a recent incident involving a family's unconventional response to a refund delay from educational technology (ed-tech) giant Byju's has sparked widespread discussion about customer satisfaction and the complexities of refund procedures within the industry.
 

On the specialized and unique maid finder service platform www.maidfinder.ae, families can find nannies, maids for their children, cooks, drivers, and house cleaners.
 

If you’ve ever dreamed of sitting behind the wheel of a Lamborghini or Ferrari, you’re not alone.

Customer service, reputation, and your company's overall image are some critical focuses that define your brand, and In an era where many buyers rely on customer reviews, having a solid brand is critical to success. How do you build a well-defined brand for long-term success? Alex McCurry discusses three common mistakes to avoid when creating your brand.