Bengaluru: With a view to freeing up citizens by limiting unsolicited calls, messages relating to loans among others, the Union government is mulling setting up digital intelligence unit that monitors such pesky interference in the lives of citizens.
Moreover, the government wants to ensure that digital transactions are safe and secure.
Reports add that Ravishankar Prasad, the Union Telecom minister directed the officials concerned to take strict action against those using digital technology to cheat people online.
It is to be noted that even though the subscribers register themselves in Do-Not Disturb (DND) service, they continue to receive commercial communication from Registered Tele-Marketers (RTMs) and further Unregistered Tele-Marketers (UTMs) are also sending commercial communication to the subscribers.
It was decided that for effective handling of Unsolicited Commercial Communication (UCC) and also the financial frauds being done through misuse of telecom resources, a web/ mobile application and SMS based system shall be developed for redressal mechanism. This will enable telecom subscribers to lodge their complaints related to matters involving UCC.
Reports noted that the minister also directed the officers to devise special strategies including blocking of telecom operations due to rising concern in Jamtara and Mewat region for curbing of fraudulent activities involving usage of telecom resources.
The officials apprised the minister that for UCC and financial fraud related complaints, time is of utmost essence and a quick time bound action will help in reducing such menace, it added.
In this manner, a nodal agency, named as Digital Intelligence Unit (DIU) will be set up. The main function of DIU will be to coordinate with various LEAs, Financial Institutions and telecom service providers in investigating any fraudulent activity involving telecom resources.
Reports add that, at License Service Area level, Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP) system will also be created.
Such a system will help the common man to increase his trust in the digital world and will make financial digital transactions primarily through mobile more secure and reliable, which will result in promotion of Digital India, the statement said.