6 Rights of consumers under the Consumer Protection Act 2019

Customers should inquire about the quality of the product with the seller before buying and look for certified goods like ISI, FSSAI, and others. 

Consumers have the right to choose from the array of products at competitive prices. In the case of monopolies, the goods must be of good quality and at a fair price. 

Consumers have the right to express themselves on appropriate platforms. Non-governmental consumer organisations will also be given attention for consumer welfare. 

This right enables consumers to demand redress or compensation for unfair trading practices. 

The customers have all the right to know about the product's quality, quantity, potency, standard, purity, and price before buying it. 

Buyers must be aware and educated about their rights, enabling them to protect themselves from unfair trades.